I need healthcare.
Do you need medical or psychosocial help but don’t have health insurance or a residence permit? No worries, Kruispost is here for you. We provide basic healthcare to anyone who needs it.
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You can come
to us for...
Life-threatening or urgent?
- Are you in mortal danger?
Call 112 immediately - No danger to life, but urgency?
Call 020 624 9031 - Our physician assistant can be reached at:
Mon-Thurs 10:00-12:00 - 19:00-21:00
Friday 10:00-12:00 - 16:00-18:00 - Please contact the Huisartsenpost outside these times: huisartsenpostenamsterdam.nl
Stop by at the walk-in clinic
Making an appointment is not necessary.
Address:
Oudezijds Voorburgwal 129 A
1012EP Amsterdam
Opening hours:
Monday through Thursday
10:00 – 12:00 a.m.
7:00 – 9:00 p.m.
Friday
10:00 – 12:00 a.m.
4:00 – 6:00 p.m.
Frequently Asked Questions
Am I entitled to healthcare?
Everyone has a right to healthcare, even if you are uninsured. Are you an undocumented migrant and in need of medical care? Even if you do not have a legal residence permit, you have a right to healthcare in the Netherlands.
How does the healthcare system work in the Netherlands?
For all non-emergency care, the point of contact is a general practitioner in your area of residence. Even if you are uninsured and/or undocumented, you have the right to register with a family doctor in your area. Preferably register with the GP where your partner/friend/roommate is also already registered.
Is the family doctor full? Then find another nearest family doctor. The GP will ask you if you can contribute to the cost of care. If you can, please contribute. Don’t have any money? Even then, you are still entitled to care from the family doctor. If the family doctor refuses your care you can contact us yourself or the family doctor can contact you at info@kruispost.nl
I am new to Amsterdam and have no doctor. Where can I go?
If you don’t manage to register with a regular doctor, you can use Kruispost. Do you live outside Amsterdam? Then go to a family doctor near the residence where you stay most often or contact the Red Cross Whatsapp Helpdesk (+3197010286964) and ask for help finding a family doctor.
What can I do if I suddenly need emergency care?
In case of an emergency, you can go to any hospital or call 911 for an ambulance. When in doubt, call your family doctor. Or after 5 p.m. and on weekends, call the Central General Practitioner’s Office 088-0030600.
I have no papers and have a toothache. Can I go to a dentist?
Yes, you can see a dentist, but patients over 18 years old must pay for it themselves. At Kruispost, we offer dental care for a voluntary contribution of €5 to €10 – Read more about the dentist at Kruispost.
I was told that I had to pay for treatment at the hospital. Is that correct?
If you have received a referral to a specialist, you are entitled to an appointment and to treatment. See here what you need to know before you go to the hospital In Amsterdam. Here is the list of hospitals you can go to. In case of an emergency, you can go to any hospital.
I have no papers and am pregnant and I need a midwife. What can I do?
My child does not have a valid residence permit and is sick. Can I take her/him to the doctor?
Yes, everyone is entitled to essential medical care. So you can make an appointment with a general practitioner. If you can’t pay, the doctor can claim reimbursement from CAK.
I am afraid to go to a doctor.
Medical personnel are bound by professional secrecy and may not provide information to the police or IND.
I need medicine, but I can't pay for it. I can't get health insurance because I don't have a valid residence permit. What can I do?
Check here to find out which pharmacy to visit.
I am not accepted by a primary care physician and need help accessing healthcare. What can I do?
You can visit us at Kruispost, or send an email to info@kruispost.nl so we can help you find a GP.
Do you live outside of Amsterdam? Then contact the Red Cross Whatsapp Helpdesk (+3197010286964).
